Last Updated: 10/01/2023

Thank you for choosing Vizmo.tv. This Refund and Return Policy outlines our guidelines and procedures regarding refunds and returns for our IPTV streaming service.

Refund Policy:

Subscription Fees:

We offer a 5-day money-back guarantee for subscription fees if you are dissatisfied with our service. The guarantee starts from the date of your subscription.

Payment Errors:

In the event of a payment error, including overcharges, you can request a refund by contacting our customer support. We will investigate and process your refund in a timely manner.

Content Quality:

If you experience technical issues or content quality problems that cannot be resolved within a reasonable time frame, you may be eligible for a refund. Please contact our customer support for assistance.

Return Policy:

Hardware and Accessories:

Vizmo.tv does not sell hardware or accessories directly. If you purchased hardware or accessories from a third-party seller, please refer to their return and warranty policies.

General Guidelines:

Refund Requests:

To request a refund, please contact our customer support at [customer support email] within the specified refund period (if applicable). Provide your account details and the reason for your refund request.

Refund Processing:

Refunds will be processed back to the original payment method used for the purchase. Please allow 7-10 business days for the refund to appear in your account.

Cancellation of Subscription:

If you request a refund within the money-back guarantee period, your subscription will be canceled, and access to our service will be terminated.

Non-Refundable Items:

Certain items or services, such as pay-per-view events or one-time purchases, may not be eligible for refunds, except as required by applicable law.

Special Circumstances:

Vizmo.tv may consider refund requests outside the specified refund period in exceptional cases, such as prolonged service outages or technical issues.

Note: We reserve the right to change our refund and return policy at any time. Please review this policy periodically for updates.