Legal
Last updated: October 29, 2026
This page explains the terms that apply when you use the Vizmo.TV website, devices, apps and services. By creating an account, placing an order or using a Vizmo device, you agree to these terms.
1. Our servicesVizmo.TV offers two subscription services, Vizmo.TV Supreme and Vizmo.TV Premium, along with preconfigured devices that include the Vizmo.TV and Vizmo.VPN apps. Channel lineups, categories and on-demand titles are provided by third-party sources and can change at any time without notice. We do not guarantee that any particular channel, event or title will be available.
2. Your account You must be at least 18 years old to create an account. Keep your sign-in details private. You are responsible for activity on your account. Each subscription is for personal, in-home use. Reselling, sharing or redistributing your service or its content is not allowed. We may suspend or close an account that breaks these terms or is used for abuse or fraud. 3. Billing and renewals Subscriptions are prepaid for the period you choose. If automatic renewal is turned on, your plan renews at the end of each period at the price shown in your account until you turn it off. You can view your plan, expiry date and invoices from My Account at any time. Payments are generally non-refundable once a period has started, unless the law where you live requires otherwise. Contact us if you have a billing problem and we will look into it. 4. Devices and appsDevices are set up by us before they ship. You may install your own apps, but changes to the device's system settings or the preinstalled apps may stop the service from working, and we may not be able to support a modified device.
5. Acceptable useYou agree not to use the service in a way that breaks the law, interferes with the service or other customers, or tries to access systems or accounts that are not yours.
6. PrivacyWe collect only what we need to run your account: your contact details, your order and payment history, and basic technical information needed to deliver and support the service. We do not sell your personal information. Payments are handled by our payment providers, and we do not store full card numbers. You can ask us to update or delete your information by contacting support.
7. Availability and liabilityWe work to keep the service running smoothly, but it is provided "as is" and may sometimes be interrupted for maintenance, provider changes or reasons outside our control. To the extent the law allows, our total responsibility for any claim is limited to the amount you paid for the current subscription period.
8. TrademarksChannel names, logos and programs belong to their respective owners. Vizmo.TV is not affiliated with or endorsed by them.
9. Changes to these termsWe may update this page from time to time. When we make a significant change, we will post it on the News page. Continuing to use the service after an update means you accept the new terms.
10. ContactQuestions about these terms? Message us on Telegram at @vizmotv_bot, or open a support request from My Account.